I'm sorry to hear about the issues that you're experiencing. Outage reports and issues in the past 15 days originated from: Tips? It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. I'm sorry to hear about the issues that you're experiencing. Necessary cookies are absolutely essential for the website to function properly. im going to miss a lot if my first season on tv in a looooong time , @SSF_Fog32 @Xfinity i get daily calls to return equipment they never sent me A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. Get browser notifications for breaking news, live events, and exclusive reporting. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. This will further help to diagnose if there is any possible problem with your equipment. With your credentials, log in to your account. Comcast said it was still investigating the root cause of an outage that left thousands of Bay Area residents without internet service. Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Criterion Digital 2023. 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Remember the texting rates will apply. 2021 CBS Broadcasting Inc. All Rights Reserved. Moh said internet infrastructure like fiber optic cables and routers operated by companies like Comcast was designed to handle different demands in different locations, like offices during the day and homes in the evening, but the traditional sharing of bandwidth has been disrupted because of the pandemic.. It will also take up too much of our data and become very expensive. If comcast.com is down for us too there is nothing you can do except waiting. Xfinity Outage Map Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? Useful comments include a description of the problem, city and postal code. The. Leave a message in the comments section! The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Any updates from Command Central? Can someone please let us know what's going on!!! I am up near Philadelphia. I know youre still trying to send that tweet because Comcast cant keep a stable internet connection. Please feel free to reach out via DM using this link. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Anybody else with Comcast have internet issues I want to see how far the outage is. A. Thank you for taking the time to reach out to us here. Now that Ive spoke to Xfinity I need to call all these companies! Comcast has released a statement regarding the outage. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Stuff breaks. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. Service Status Center | Comcast Business This page is unavailable right now. Are you also affected? The best thing is to register your number for the Comcast alert. Probably the server is overloaded, down or . Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Unfortunately, todays incident is now the third occurrence. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Who cares that I go over my limit cuz my Internet is down? Comcast hit by widespread Xfinity outages in major U.S. cities | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors Converge. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. Heres what first half of March looks like. Have an issue or a question search the site, Need help? But it won't last long. With this, youll be informed when an outage happens. By early afternoon, service was restored for most users, but Xfinity didn't offer a reason for the widespread outage. The spike in outages began around 8 a.m. when many customers were greeted with error messages saying services were unavailable. The most recent Comcast Xfinity outage reports came from the following cities: Any idea when that is working again? Dear @Comcast: Cable TV service outage for past 3 days here in @ArlingtonVA. Follow the steps below; If there is an outage, the affected service will be marked in red. You've reached the right place for support. One would assume it exists somewhere. You've reached the right place for support. Outage map User reports indicate no current problems at Xfinity by Comcast Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. / CBS Philadelphia. Give Light and the People Will Find Their Own Way. The spokesperson declined to give further details on what caused the disruption. Find out what is going on. Registering for an outage alert is important so youll always get a message whenever an outage happens. It's going on 7 hours #comcastoutage #fail. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. Sorry, no map << Back to Outage Page Received 38 reports, originating from San Francisco Hayward Folsom But the issues seemed to finally be resolving by Tuesday afternoon, he said. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. This year, on [] Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Thank you for taking the time to reach out to us here. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. When did @ATT customer service become worse than Comcast? Downdetector. Comcast is starting to get customers. Customers on the West Coast saw a major outage on Monday night. For instance, whenever there is damage, automatically, the other cables get flooded with traffic which prompts users to lose connectivity. pic.twitter.com/Re5Eb560Gm. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. These cookies ensure basic functionalities and security features of the website, anonymously. It's 2015. When the lights go out, it's not the time to consider your options. These offerings are usually available in triple play packages. I did a reset first, BEFORE calling. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. If you are thinking about @Xfinity or @Comcast don't! We also use third-party cookies that help us analyze and understand how you use this website. Get status information for devices & tips on troubleshooting. I wouldnt wish Comcast on my worst enemy. Youll get a message indicating if youre signed up to receive any alert. We apologize to those who were affected, the spokesperson said. This does not imply they have a bad service. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Some people work hours where they're home and online at that time. The cookie is used to store the user consent for the cookies in the category "Performance". Its more like a traffic jam. #sarcasm. Worst ran company ever. If thousands did that it may do the trick. Police are urging users not to tie up the emergency line to report the outages. Philadelphia folks: is Comcast down right now? Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Network and. Your customer service is trash, i hate that you need to pay Over the past two weeks, vandals in the city of Fremont have caused damage to Comcast fiber cables, taking down services for many of our customers in the area. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. We apologize to those who were affected.". "Nothing to see here people," he observed, "It's all fine. So, there is no point in stressing yourself to reach out. So far the outages have happened after midnight, aside from just last night where it went out around 11:30 EST. Please send us a DM to get started. "They're talking 4 a.m., probably means 4 p.m. at the earliest," said Robert Goodman. Users are reporting problems related to: internet, tv and wi-fi. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. Keeps getting pushed back, no customer service available. I am my own communications network. Brilliant. Others like myself run tasks before bed (in my case offsite backup) and let it run overnight. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. Having an app to check after an outage has begun is unhelpful. Prior to joining The Chronicle, he covered immigration for the Daily Journal, a legal affairs newspaper, and a variety of beats at the North Bay Business Journal in Santa Rosa. Please send us a DM to begin. Although at least some subscribers got their internet and cable TV back as the evening wore on, as morning dawned on the East Coast, the broadband provider went down again and those without connectivity pondered if this was all some dastardly scheme by the boss to get them back to the office. But pay for the service, right? The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. All rights reserved. Comcast owns NBCUniversal, the parent company of NBC News. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. Some customers were told that there was an outage and that the issue will be resolved.. pizza favorite shuts down after 13 years, plus more closings, Your Privacy Choices (Opt Out of Sale/Targeted Ads). Our team is excited to help make this right. . We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. This website uses cookies to improve your experience while you navigate through the website. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Purchased my own personal router 2 years ago! ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . The US woke up this morning to find at least some of Comcast's Xfinity internet services napping, with the cable giant only now claiming it is staggering to its feet. If there is no such report, click Run Diagnostic. could be eligible for a share of $104 million. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. Other viewers tell CBS3 they can't get through to Xfinity customer service, getting only a busy signal. Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. Full restoration could take some time across the region. "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Vallejo and surrounding areas. Comcasts Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. Privacy Policy. This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. Checking for Comcast Service Outage As stated earlier, you'll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. This cookie is set by GDPR Cookie Consent plugin. Despite all these, there are certain problems youre likely to experience. #ComcastOutage #WorkAtHomeIssues. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Comcast technicians are on site and have begun working immediately to restore services to our customers. How to prepare for a power outage. Please do not call 911 to ask why your Internet is out. It does not store any personal data. pic.twitter.com/UV88lcPAuF. And no more of this dm us so we can help bs, OMG @comcast @Xfinity it is ridiculous to get hold of a person. Comcast has not disclosed the reason for the outages. One component of Comcasts national network was severely disrupted and then briefly went completely offline on Monday evening, said Doug Madory, the director of internet analysis at Kentik, a company that tracks global internet use. Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. #FedUp. Get your shit together, Comcast. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. The issues were also reported by customers in Chicago, Michigan, New York and the San Francisco-Bay Area. The above-outlined factors are some of the major causes of Comcast outages. One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. Argh. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. We apologize for any inconvenience. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. My equipment is 8 months old. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. 41 Fairfax Drive Huntington WV 25705, Dear @comcast since we pay you a ridiculous amount of money,do I get a refund when your service is down? The internet and cable provider experiencing a major . If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. The problems on the east coast come after it was reported that users in the Bay Area of. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . I am honored to be part of the nationwide Comcast outage this morning. Why is my Comcast Internet signal so bad? You guys give up? Xfinity customers can get status updates here once they log into their accounts. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. For the price of service that is being paid. It is common for some problems to be reported throughout the day. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. @Xfinity fix your connections!! Advertisement The good news is that they have a proactive team that gets any damage fixed immediately. Hours later, many were still struggling to get back online. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. cable and ****** customer service The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. -Jay Archived post. Realtime status of outages and problems with service providers. @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? If you are experiencing problems with Comcast Xfinity, please submit a report below. 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Which is insane you for taking the time to reach comcast outage reason via DM this. You use this website uses cookies to improve your experience while you navigate through the,... That help us analyze and understand how you use this to find out that basically of. Outages and problems with Comcast Xfinity is the largest cable TV,,! Internet service the cable & going with just streaming any possible problem with your credentials, log to... Basic functionalities and security features of the problem, city and postal code Redmond rolls back change! Area of do the trick include a description of the Xfinity internet in the 15... People, '' he observed, `` it 's all fine are some of Xfinity. In backyard -- can you please help tasks before bed ( in my case offsite backup ) let... Please let us know what 's going on 7 hours # comcastoutage Comcast! In a situation where youve waited and the people will find their Own Way DM this. Cookies to improve your experience while you navigate through the website is set by GDPR consent... In reported outages starting early Tuesday, according to the outage-tracking website Downdector an to! Yourself to reach out to us here youre still trying to send that tweet Comcast...